The objective of FUIB for the coming years is to strengthen the effectiveness of its business. To work to increase net profit and improve the quality of the loan portfolio. To support and develop retail and small businesses. To increase client base, building long-term confidential relationships with clients. To expand the bank network. To develop remote service channels. To reengineer processes: automate, accelerate, increase stability and optimize. To improve and introduce innovative products. To build the modern universal bank so that every Ukrainian knows about it.
Key directions of FUIB in the field of sustainable development:
- employees' training and development;
- improvement of the quality of bank products and services;
- development of business environment and local communities;
- increase of financial literacy of the population;
- risk management.
In 2020, due to the Covid-19 pandemic, support for the medical system of Ukraine has also become an important area of social activity of the bank.
FUIB chose to achieve the following Sustainable Development Goals: Sustainable Economic Growth (No. 8), Quality Education (No. 4), Good Health and Well-being (No. 3), Gender Equality (No. 5), Creating Sustainable Infrastructure, Promoting Innovation (No. 9), Promoting an Open Society, Ensuring Access to Justice for all (No. 16), Partnership for Sustainable Development (No. 17).
In 2020, the investments of the bank in the modernization of the business amounted to 404 million hryvnia, and social investments, namely in the increase of labor safety of our employees and their development, improvement of the quality of bank products and services, development of business environment and increase of financial literacy of Ukrainians, helping doctors and hospitals fight COVID-19 amounted to more than 93 million hryvnia. For 2020, FUIB transferred to the state budget almost 1,8 billion UAH of taxes.