Compliance Control Division of FUIB carries out monitoring of the compliance with the principles of conscientiousness when providing services for customers, bank secrecy, compliance of the products and services offered by the bank with client's expectations. Moreover, Compliance Control Division ensures control over the reliability, completeness, objectivity and timeliness of the information provided by the bank in accordance with laws and regulations for public authorities, partners, clients and the public.

The Bank provides the society with truthful and accurate information about its processes, products and services. FUIB constantly improves business transparency. The Bank timely discloses complete and reliable information, including information about its financial position and economic indicators. Thus, shareholders and investors can make informed decisions and customers have the necessary information about their financial partner.

In 2024, FUIB updated its Policy of interaction with stakeholders, which meets the requirements of the АА11000SES Stakeholder Engagement Standard and the best international practices of sustainable development. The Policy aims to ensure an effective, consistent and transparent dialogue with key stakeholders to achieve the bank's strategic goals and build trust. The goal of the Policy is to build mutually beneficial and long-term relationships with all groups of stakeholders: customers, employees, shareholders, regulators, partners, and communities, in order to ensure sustainable development and achieve results that are in the common interest. FUIB considers interaction with stakeholders as one of the key tools for implementing the Sustainable Development Goal No. 17 "Partnership for sustainable development", as well as the practical implementation of Principles 1 and 10 of the UN Global Compact. This is the basis for building trust in business on the part of society and the global community.

Provision for Declaring External Activities of Personnel has been functioning in the bank since 2012 and it was updated in 2024. It is stipulates that employees are required to inform the bank of their external activities (founders, owners, shareholders, top managers of other companies). This information is analyzed and it is determined whether or not conflict of interest exists between the employee, the bank, its customers and counterparties. Furthermore, the Procedure for Giving and Receiving Gifts and Invitations has been in effect in the bank since 2012 and it was updated in 2023, which is also aimed at preventing and resolving situations of conflict of interest, including the prevention of corruption and bribery.

Anti-monopoly Compliance Policy, the main purpose of which is to prevent the occurrence of violations in the field of competition law on the part of responsible divisions of the bank, was approved by the bank in 2014 and updated in  2024, as well as the Procedure for Ensuring Control over the Use of Classified Information, which helps to preserve confidential data.

In 2016, FUIB adopted the “Anti-Corruption Program of JSC FUIB” and in 2023 it was revised. It establishes a set of rules, standards and procedures for identifying, counteracting and preventing corruption and is applied in all areas of the bank's activities.

In 2024, FUIB did not record any facts of criminal prosecution of employees in connection with corruption violations. The methodology of combating corruption is conservative, the main measures are training, responding to requests from customers and bank staff, and verifying the validity of charitable assistance.

Ethics and Business Conduct Committee, which is comprised of the top managers of the bank, was created and operates in the bank. The Committee ensures the implementation in FUIB of uniform standards and principles of the SCM businesses in the field of corporate ethics and business conduct.

Scope of duties of the Committee includes:

• reaction to the appeals concerning violations and control over the compliance with the Code requirements;
• development of recommendations to improve bank's business ethics;
• organization of monitoring of the impact of business ethics standards on the corporate culture of FUIB.

The following internal processes are implemented in FUIB to provide the compliance with corporate ethics and prevention of corruption:

• Trust Line. A single “Trust Line” has been working in FUIB and in all other companies of the SCM since 2013. It helps to react promptly and efficiently to violations of corporate ethics principles, abuses, machinations and corruption. Employees, suppliers and partners can call the Trust Line and report violations they come across when working with the SCM companies.
• Compliance function. The Compliance Control Department, which is headed by the head of the Department, reports to the Chief Compliance Officer (CCO), who ensures the performance of compliance risk management functions defined by the legislation of Ukraine, internal bank regulatory documents of JSC FUIB.
• Financial and economic security. A special division, which is involved, among other things, in detecting corruption and counteracting it, operates within the bank's Security Department. Deputy Chairman of the Bank's Board, who is the curator of the Security Department, was appointed the Commissioner for the implementation of the Anti-Corruption Program in the Bank.
• Operational risk management system. The bank has implemented a Risk Management Policy and an Operational Risk Management System operates in the bank. In it, risk officers (employees assigned by the Order in each FUIB subdivision or branch) on an ongoing basis provide the fixation of information about the facts of operational and compliance risk realization, including revealed facts of corruption, fraud in all its manifestations, and deliberate actions by staff or third parties. According to the information obtained, the Security Department is investigating and developing measures to prevent the recurrence of similar facts in the future.

FUIB has implemented a zero fraud tolerance policy. The Supervisory Board and the Board support a zero tolerance policy against fraud and call on all staff to act in the interests of the bank, its owners (shareholders), clients and society, as well as to safeguard the trusted resources, prevent abuse of rights and powers. The fraud/suspected fraud investigation is conducted regardless of the level of risk involved, the position/office of the employee or the contractor's relationship with FUIB.