In 2025, our Bank updated the FUIB Corporate Ethics Code, taking into account best practices in corporate culture and ethics, as well as the requirements of the National Bank of Ukraine. The Code is one of the Bank’s key internal documents. It defines the fundamental principles of doing business, standards of professional conduct, ethical principles, values, and rules governing interactions among employees, customers, partners, shareholders, government authorities and society. In 2023, the key principles of sustainable development were incorporated into the Code: environmental responsibility (E – Environment); social responsibility (S – Social); and high-quality corporate governance (G – Governance).
We build our relationships with one another, our partners, competitors, customers and Ukrainian society as a whole on the basis of the Code. Among other things, the Code contains provisions on respect for individuals and the observance of human rights.
FUIB Corporate Ethics Principles
The Code establishes clear fundamental principles that every Bank representative follows in their day-to-day activities:
Since March 2014, FUIB has been a participant in the “Trust” project, which aims to promote and strengthen business ethics norms and standards across SCM companies. As part of the project, a Trust Line operates as a direct feedback channel through which employees can report violations of the Corporate Ethics Code, internal policies or other forms of misconduct.
If employees identify violations of corporate ethics at our Bank, they contact the Bank’s Compliance Control Department or get in touch with the Trust Line.
In 2025, the Trust Line received 21 reports, 14 of which were unsubstantiated. All cases were reviewed and resolved in a timely manner in accordance with the Bank’s internal procedures. No repeat reports were recorded.
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Unsubstantiated: 14 reports (67%)
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Partially or fully substantiated: 7 reports (33%)
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