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FUIB supports and respects the protection of human rights proclaimed at the international level and enshrined in the Universal Declaration of Human Rights, adopted by the United Nations General Assembly. The Bank respects and upholds human rights and freedoms without any discrimination on the grounds of sex, race, nationality, language, age, place of residence, religion or political beliefs.

In 2025, our Bank updated the FUIB Corporate Ethics Code, taking into account best practices in corporate culture and ethics, as well as the requirements of the National Bank of Ukraine. The Code is one of the Bank’s key internal documents. It defines the fundamental principles of doing business, standards of professional conduct, ethical principles, values, and rules governing interactions among employees, customers, partners, shareholders, government authorities and society. In 2023, the key principles of sustainable development were incorporated into the Code: environmental responsibility (E – Environment); social responsibility (S – Social); and high-quality corporate governance (G – Governance).

We build our relationships with one another, our partners, competitors, customers and Ukrainian society as a whole on the basis of the Code. Among other things, the Code contains provisions on respect for individuals and the observance of human rights.

FUIB Corporate Ethics Principles

The Code establishes clear fundamental principles that every Bank representative follows in their day-to-day activities:

✓ Honesty and integrity in relationships within the Bank and protection of the Bank’s reputation
✓ Honesty, decency and integrity in relationships with colleagues
✓ Honesty and integrity in relationships with owners (shareholders) and investors
✓ Decency in relationships with customers, business partners and other stakeholders
✓ Fairness in relations with competitors
✓ Respect for individuals and observance of human rights
✓ Adherence to the principles of transparency and openness
✓ Transparency and openness
✓ Zero tolerance for bribery and combating corruption
✓ Rejection of collaborationism
✓ Sustainable development and social responsibility
✓ Compliance with the principles of legality and the rule of law
✓ Adherence to a risk management culture
✓ Corporate identity as an integral part of the Bank’s image

Since March 2014, FUIB has been a participant in the “Trust” project, which aims to promote and strengthen business ethics norms and standards across SCM companies. As part of the project, a Trust Line operates as a direct feedback channel through which employees can report violations of the Corporate Ethics Code, internal policies or other forms of misconduct.

If employees identify violations of corporate ethics at our Bank, they contact the Bank’s Compliance Control Department or get in touch with the Trust Line.

In 2025, the Trust Line received 21 reports, 14 of which were unsubstantiated. All cases were reviewed and resolved in a timely manner in accordance with the Bank’s internal procedures. No repeat reports were recorded.

Results of the Review of Reports (2025)
21
Reports
  •  
    Unsubstantiated: 14 reports (67%)
  •  
    Partially or fully substantiated: 7 reports (33%)
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